member of technical project teams to design,and implement network appliances and services
managed customer expectations on complex requests for Bell Business markets
designed logical data circuit for enterprise customers
processed service requests for business customers
processed service requests for residential customers
responsibility for all IT Systems administrative functions
deskside support for internal computers and networks
software audits of accounting records
2000 - Bachelor Science Degree in Computer Science
2011 - Advanced Computer Programmer Analyst Certificate
2013 - ITIL v3 IT Service Management Certificate
2014 - Cisco CCNA Switching and Routing
2017 - Juniper JNCIA Junos Network Associate
2025 - Python (*in progress)
Tradename: RPM Tools
-website design and deployment
-web hosting and email servers
- domain name registration
-online catalogue management
Tradename: Ego Aeternum Photography
-Logo design
-Social Media Ads
-Graphics editing services
-Freelance photography